Terms & Conditions

Welcome to Carboné ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website madebycarbone.com and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

1. Definitions

• •"Website" refers to madebycarbone.com and all associated pages and services
• •"Products" refers to all merchandise offered for sale on our website
• •"Customer," "you," or "your" refers to the individual or entity using our website
• •"Order" refers to a purchase request submitted through our website

2. Use of Website

By using our website, you represent and warrant that:

• •You are at least 18 years of age or have parental/guardian consent
• •You have the legal capacity to enter into binding contracts
• •All information you provide is accurate, current, and complete
• •You will not use the website for any illegal or unauthorized purpose

3. Account Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to:

• •Provide accurate and complete registration information
• •Update your information to keep it current
• •Notify us immediately of any unauthorized use of your account
• •Accept responsibility for all activities under your account

4. Product Information and Pricing

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that:

• •Product descriptions, colors, or images are 100% accurate
• •All products are available at all times
• •Prices are error-free

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. If a product is listed at an incorrect price due to an error, we reserve the right to cancel any orders placed for that product.

5. Orders and Payment

Order Acceptance

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including:

• •Product unavailability or stock limitations
• •Inaccuracies or errors in product or pricing information
• •Suspected fraudulent or unauthorized transactions
• •Failure to meet our verification requirements

Payment

Payment must be received before we process your order. We accept major credit cards, debit cards, and other payment methods through our secure payment processor, Stripe. By submitting payment information, you authorize us to charge the total amount of your order.

6. Shipping and Delivery

Shipping times and costs are outlined on our Shipping Policy page. Please note:

• •Estimated delivery times are not guaranteed
• •We are not responsible for delays caused by shipping carriers or customs
• •Risk of loss passes to you upon delivery to the shipping carrier
• •You are responsible for providing accurate shipping information

7. Sales Policy

All sales are final. Due to the nature of our products and international fulfillment process, we do not accept returns or exchanges for change of mind. By purchasing from us, you agree to:

• •Carefully review product descriptions and compatibility before ordering
• •Verify your phone model selection is correct
• •Contact us within 7 days of delivery if you receive a defective or damaged product

All products include a 90-day warranty against manufacturing defects. This warranty does not cover normal wear and tear, damage from drops or misuse, or orders placed for incorrect models.

8. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Carboné or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our prior written consent.

9. Prohibited Activities

You agree not to:

• •Use the website for any unlawful purpose
• •Attempt to gain unauthorized access to our systems
• •Use automated tools to access or scrape our website
• •Interfere with the proper functioning of the website
• •Impersonate any person or entity
• •Upload viruses or malicious code

10. Disclaimer of Warranties

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• •IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• •WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE
• •WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF CONTENT

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARBONÉ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• •Loss of profits, revenue, data, or use
• •Loss of or damage to property
• •Personal injury or emotional distress

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN QUESTION, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless Carboné and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

• •Your use of the website
• •Your violation of these Terms
• •Your violation of any third-party rights

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Sales Policy, constitute the entire agreement between you and Carboné regarding your use of the website and supersede all prior agreements.

17. Contact Us

If you have questions about these Terms, please contact us at: